We want your experience with Smile Time Events to be easy, fun, and stress-free. Here are some common questions and helpful details to guide you as you plan your event.
Yes. A non-refundable deposit is required to secure your date.
Good news, if something comes up, your deposit can be applied to a new date within one year, based on availability.
Rain dates are happily honored when possible, but they are based on availability. We recommend having a backup indoor option whenever possible, especially for outdoor events.
Yes. Distance and location may affect pricing due to travel time and logistics. We’ll always be upfront and clear about any travel fees when providing your quote.
Our performers need a safe, clean, and appropriate environment to perform and protect their equipment.
This includes:
We love to have fun, but we also take care of our team and equipment so everything runs smoothly.
Smile Time Events has a one-and-a-half hour minimum for most bookings. We also offer flexible options for longer events and larger gatherings.
Yes. All of our artists and performers are insured and background checked, so you can feel confident having us at your event.
Absolutely. We can provide multiple face painters, balloon artists, and performers for larger events, often at reduced group rates. This helps keep lines moving and ensures everyone gets to join in the fun.
We work with a wide variety of events, including:
If you’re celebrating something, we’re happy to help make it special.
Yes! We love a good challenge. We can personalize entertainment based on your theme, audience, and event goals to create something truly unique.
That’s what we’re here for.
Tell us a little about your event, and we’ll help you choose the right mix of characters, services, and activities to create the perfect experience.
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